Enforcement, strikes and appeals
The same rules, applied the same way, with a route to challenge every decision.
How issues surface
- Pre-approval review of programs, which is the primary filter.
- User reports, from the report control in any room.
- Live moderation by hosts within their own rooms.
- Birby review of reported or flagged content.
The moderation ladder
These are the tools a host has in their own room, in order of severity.
- Remove takes a participant off the stage. They can still watch.
- Block silences a participant: no chat, no seat, no reactions. They may still watch.
- Ban removes someone from a show, or suspends them across Birby entirely. This is the most severe and platform-wide bans are not a host decision.
Strikes for approved programs
- Strike 1 — warning. Written notice of the violation and what must change.
- Strike 2 — suspension. The program is paused pending review, and may require corrective action.
- Strike 3 — removal. The program is removed from the network, and the host may lose hosting privileges.
Immediate removal
Severe violations skip the strike ladder entirely and go straight to a ban, with referral to authorities where required: sexual content involving minors, credible threats or incitement of violence, doxxing, illegal activity, or content that puts the platform's payment rail or app-store standing at risk.
Host fees and removal
How host fees are handled when a program is removed for cause is being finalised with counsel, and will be stated here and in the host agreement before any fee is charged.
Records
Enforcement actions are logged: who, what, when and why, tied to a specific standard. That record is what makes decisions consistent and what an appeal is reviewed against.
Appeals
Every enforcement decision can be appealed once.
- How. Submit an appeal within 14 days to appeals@birby.live, stating the decision and why you believe it was wrong.
- Who reviews. A reviewer not involved in the original decision, where practical.
- Timeline. We aim to respond within 5 business days.
- Outcome. The decision is upheld, reduced, or reversed. A reversal restores the affected program or account.
- Finality. The appeal outcome is final.
Appeals exist so a mistaken flag or an over-broad action can be corrected. That protects you, and it protects the network's credibility.
The one exception is child-safety removals, which are not appealable. See child safety and 18+.